Crezy Time's Privacy Policy

2. Information We Collect

Crezy Time collects your information in three main ways: what you provide directly, what is collected automatically while you use the platform, and what is requested for verification purposes.

Information Provided at Registration

• Full Name & Date of Birth (for age verification)
• Mobile Number (for account verification and communication)
• Password (stored in encrypted form)
• Referral Code (if used)

KYC Verification Data

• Copy of National ID (NID) or Passport
• Proof of Address (if required)
• Selfie or Photo (for identity verification)

Automatically Collected Information

• IP Address & Device Type
• Browser & Operating System
• Time spent on each page of the platform
• Betting & Gaming History
• Login Time & Location (approximate)

Payment-Related Information

• BKash, Nagad, or Rocket number (for deposits & withdrawals)
• Transaction Amount & Time
• Payment Method

3. Purpose of Data Use

Crezy Time uses your information only for specific, legitimate purposes. The table below details how we use your data:

4. Data Sharing Policy

Crezy Time never sells your personal data. However, limited data sharing may occur in certain specific circumstances:

• Payment Processor: To process deposits and withdrawals, necessary information is shared with payment gateways such as bKash, Nagad, and Rocket.
• Law Enforcement: We may be required to share data with relevant authorities under a court order or legal obligation.
• Anti-Fraud System: Limited information may be shared with third-party security services to help prevent fraud.
• Auditor: Data may be shared with regulatory authorities for license renewal and compliance purposes.

Outside of the cases listed above, Crezy Time does not share your data with any third party without your consent. All third parties we work with are contractually bound to uphold the same privacy standards.

5. Data Protection Measures

Crezy Time uses internationally recognized security technologies to protect your data. Our security measures are described below:

6. Cookie Policy

Crezy Time uses cookies on its website. Cookies are small data files stored in your browser that help enhance your experience.

• Essential Cookies: These are essential for maintaining login sessions and ensuring security.
• Performance Cookies: Used to improve platform speed and overall performance.
• Functionality Cookies: To remember your preferences such as language and theme.
• Analytics Cookies: Analyzing user behavior to improve the platform.

You can disable non-essential cookies from your browser settings. Note that disabling essential cookies may cause some features to stop working correctly.

7. Your Rights

As a Crezy Time user, you have the following rights:

• Right to Access: You may request to see what information we hold about you.
• Right to Rectification: You may request correction of any inaccurate or outdated information.
• Right to Erasure: Where legally applicable, you may request deletion of your data when closing your account.
• Right to Restrict Processing: You may request that we restrict the processing of your data under certain circumstances.
• Right to Data Portability: You may request a copy of your data in a portable format.
• Right to Object: You may object to the use of your data for marketing or profiling purposes.

To exercise any of these rights, contact our support team via live chat. We will aim to respond to your request within 30 business days.

8. Data Retention Period

Crezy Time does not retain your data longer than necessary. However, certain information must be kept for a defined period due to legal obligations:

• Account Information: For as long as the account is active and for 5 years after closure.
• Transaction Records: Up to 7 years in accordance with financial regulations.
• KYC Documents: Up to 5 years after account closure.
• Log Files & IP Information: Typically 6 months to 1 year.
• Cookies: Session cookies expire when the browser is closed; persistent cookies last 30 days to 1 year.

9. Protection of Minors

Crezy Time strictly prohibits anyone under 18 from using the platform. Age verification is mandatory at registration. If it is found that a minor has created an account, that account will be immediately closed and all associated data deleted.

If parents believe their child is using Crezy Time, please contact our support team immediately. We will act promptly.

10. Policy Changes

Crezy Time reserves the right to update this privacy policy as needed. For any significant changes, we will:

• We will post a notice on the website
• We may send SMS to your registered mobile number
• We will update the "Last Updated" date at the top of the page

Continued use of the platform after any changes means you accept the updated policy. We recommend checking this page regularly.