1. Home
  2. FAQ
Frequently Asked Questions

Crezy Time FAQ — All your questions answered in one place

From login and registration to deposits, withdrawals, bonuses, and games — find clear, straightforward answers to all your Crezy Time questions right here.

Register Now Log In
30+ FAQs
Fully in Bengali
Regular Updates
24/7 Support
30+
FAQ
7
Contents
24/7
Support
Bengali
language support
Welcome to the Crezy Time FAQ page. Here you'll find Crezy Time We've answered the most frequently asked questions about Crezy Time in plain English — covering everything from registration and withdrawals to bonuses and games. If you have any questions, check this Crezy Time FAQ page is your first stop. If you still can't find what you're looking for, reach out to our 24/7 live chat support.
All Questions Registration Login Deposit Withdrawal Bonus Game Support
Registration & Account

Signing up at Crezy Time is quick and easy. Go to the registration page, enter your mobile number, password, and required details, then verify your number via OTP. Your account will be ready in just 2–3 minutes.

Only a mobile number is required for initial registration. However, for larger withdrawals, you may need to submit a National ID (NID) or passport for identity verification. This is done to keep your account secure.

No. Under Crezy Time's rules, each person is allowed to open only one account. Multiple accounts are strictly prohibited and may result in your account being permanently suspended. One account gives you access to all features and benefits.

You must be at least 18 years old to register at Crezy Time. We are committed to responsible gaming and do not permit account creation by minors.
Login & Security

To log in to Crezy Time, you only need your registered mobile number and password. Head to the login page, enter your details, and you're in within seconds.

On the login page, click the "Forgot Password?" link. An OTP will be sent to your registered mobile number. Verify the OTP and set a new password. The whole process takes just 2–3 minutes.

Entering the wrong password multiple times will temporarily lock your account. Wait 30 minutes and try again, or contact our live chat support — they'll get it sorted quickly.

Yes, Crezy Time is fully mobile-optimized. It works seamlessly on both Android and iPhone browsers. Add the website shortcut to your home screen for an app-like experience.
Deposits & Payments

The minimum deposit at Crezy Time is just BDT 500. With this amount you can join any game and qualify for the welcome bonus.

Crezy Time supports all popular payment methods in Bangladesh:
  • Mobile Banking: bKash, Nagad, Rocket
  • Bank Transfer: All major banks
Deposits are normally credited to your account instantly.

Deposits are usually credited instantly. If your balance doesn't update within 5 minutes, refresh the page. If the issue persists, contact live chat with your transaction ID and we'll resolve it promptly.
Withdrawals & Payouts

Withdrawal requests are typically 15 minutes to 24 hours are processed. bKash and Nagad are typically the fastest. Bank transfers may take a little longer.

Minimum withdrawal amount at Crezy Time BDT 500. The maximum withdrawal limit is determined by your account level. Reaching VIP status through more play increases your withdrawal limit.

If your withdrawal is stuck or cancelled, contact live chat support. This usually happens when identity verification is pending or bonus conditions haven't been met. Our team will guide you through the steps to resolve it.
Bonuses & Offers

New members at Crezy Time get on their first deposit 150% Welcome Bonus That means if you deposit BDT 1,000, you'll receive a BDT 1,500 bonus — bringing your total balance to BDT 2,500.

No, bonus funds cannot be withdrawn directly. To withdraw a bonus, you must meet certain Wagering Requirements wagering requirements must be fulfilled. Typically, the requirement is met by placing bets totaling a specified multiplier of the bonus amount. Full details are available on the Terms & Conditions page.

Logging in to Crezy Time every day automatically earns you loyalty points. Log in for 7 consecutive days to unlock a special weekly bonus. Accumulate points to claim cashback and exclusive rewards.

Invite a friend to Crezy Time and earn a referral bonus once they register and make their first deposit. You can find your referral link in your account dashboard.
Games & How to Play

Crezy Time has over 500 games:
  • Sports Betting: All popular sports including cricket, football, and kabaddi
  • Live Casino: Baccarat, Roulette, and Blackjack with real dealers
  • Fish Game: Fish games at multiple levels
  • Slots: Hundreds of themed slots

Yes, all games on Crezy Time RNG (Random Number Generator) powered technology that is fully fair and transparent. Live Casino dealers operate in real time with no room for manipulation. Our game providers hold world-class licenses.

The fish game at Crezy Time is easy to pick up. Simply aim and shoot to catch fish — bigger fish earn bigger rewards. Start with small bets to practice and gradually build your strategy.
Support & Contact

Crezy Time offers 24/7 live chat support. Click the chat icon at the bottom right of the website. Bangla-speaking support agents are always on hand — average response time is just 2 minutes.

If your account is suspended, contact us via live chat or email at [email protected]. This typically happens when identity verification is incomplete or a rule has been violated. The support team will explain the reason and help resolve it.

Yes, Crezy Time takes responsible gaming very seriously. You can set your own daily or weekly betting limits, take a temporary break, or permanently close your account. To learn more, visit our Responsible Play Visit the page.
Have more questions? If you can't find the answer you're looking for in this FAQ, reach out to our 24/7 live chat support. Our Bangla-speaking team is always ready to help.
Get Started
Free Registration Log In
Quick Links
Why Crezy Time is Trusted
SSL Encrypted & Secure
2-Factor Authentication (2FA)
RNG Certified Games
Instant Payouts
24/7 Bengali Support
Responsible Gaming Policy
Support Info
Service: 24/7, 7 days a week
Live Chat Support
Average response time: 2 minutes
Email: [email protected]
Payment Methods
bKash Nagad Rocket Bank

All of the above methods are available for both deposits and withdrawals.

Why Crezy Time

Why millions of Bangladeshis Crezy Time choose

Read through the FAQ and you'll see — Crezy Time is more than just a gaming platform; it's a complete entertainment experience.

Instant Registration

Open a Crezy Time account in just 2 minutes. All you need is your mobile number and an OTP — no complicated paperwork. You'll receive a 150% welcome bonus immediately after registering.

Maximum Security

Your account and funds are protected with the highest level of security at Crezy Time — SSL encryption, two-factor verification, and real-time fraud detection are all active.

Fast Withdrawals

Your winnings won't be held up. Withdrawal requests at Crezy Time are processed and delivered to bKash or Nagad in as little as 15 minutes to 24 hours.

500+ Games

From Sports Betting and Live Casino to fish games and slots — Crezy Time offers 500+ games. New games are added every day, so there's never a dull moment.

Exciting Bonuses

Welcome bonuses, daily login bonuses, referral rewards, and cashback offers — Crezy Time always rewards its players. Check in regularly so you never miss out.

Bengali Support

The Crezy Time support team is available 24/7 in Bangla. For any issue — from login to withdrawal — they'll assist you within 2 minutes.

Get Started Now

Have more questions? We're here to help

If you can't find your answer in the Crezy Time FAQ, reach out to us directly. Or register now and claim a 150% bonus.

Free Registration Log In
Free Registration
150% Welcome Bonus
Instant Deposits
24/7 Bengali Support
বাংলা